Everything went very well once I finally got to my appointment on Friday August 9th. However, it was a bit of a mess leading up to it. I was first seen on July 3rd, where it took over 5 hours for them to diagnose what was wrong with my vehicle and then they told me that they had the part but not the time to fix it that day. I live over an hour away and work over 50 hours a week so I was not able to schedule a follow-up appointment until July 30th. I was told to call a week before my appointment to make sure the part was still in stock; I thought it was odd because I do not think it should be the customer's responsibility to make sure a part is in stock for an appointment they set up three weeks in advance, but I digress. I called a week before my scheduled appointment and found out that the part was back ordered and they did not know when it would be available. Healey and I played phone tag for several days until finally, the day before my appointment, I was told the part would not be in on time. I rescheduled for August 9th, which was supposed to be the first day of my vacation, but I could not afford to take off again. The August 9th appointment did go smoothly and my car is fixed, except they realized that my hazard button was stuck down. I am a bit suspicious that perhaps they broke it while replacing my shifter because I did not notice any issues before the appointment. They ordered the button and will call me when it is in to schedule yet ANOTHER appointment. I am very thankful that all of this is covered under warranty but it has been a nightmare having to take off so much work and push off the first day of my vacation.
Had a major repair done at this dealer and was very impressed with the quickness in which it was completed. They also took care of another issue that Barton Chevy never made good on! Very pleased with the repairs, timing, and helpfulness with the process and rental.