Very professional from the minute you drive up. Service department diagnosed and fixed problem, unlike two other service departments I went to. Lori Smith was very patient on the phone answering all my questions. I highly recommend!
Very happy with Healey's service & representatives. The work was done in the estimated time frame. The waiting accomadations are very comfortable. I am always satisfied with my visits to Healey. Thank you.
This was the second new vehicle I bought at this dealership in 6 months and both times the first service was a problem. As soon as the vehicle notified us that it was 5% from an oil change being due we scheduled an appointment. This was about 7,100 miles and when we got in to service it was around 8,000 and 0% remaining. Upon arrival they told us the alignment was out on the tires but because we did not bring it in for its 6,000 warranty it was not covered. Additionally, even though there was supposed to be a first service inspection per Chevrolet there was no paperwork or information provided because we refused to pay for an alignment on a new vehicle that has only been driven in summer on highway.
I thought it was quite expensive, $145.00 for a basic service. Had a 8 am appointment, 1st one there. Didn���t get out of there until 9:30 am. Was not very satisfied. Maybe just a off day ???? 2nd truck from here, don���t know about the 3rd ??
It was a fine experience. I didn't realize that it would take so long for an oil change -- 1 hour, 15 minutes -- but I guess I have been spoiled by Valvoline all of these years. All in all, a pleasant experience.