Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (845) 363-4243 to discuss your concerns, as your satisfaction is of utmost importance to us.
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to discuss this with you. Please reach out to our Service Manager, Matt Noviello, at (845) 343-2400 at your earliest convenience to discuss how we can turn your experience into a positive one.
I had to pay over $1000 ac repair which was due to no fault of my own but rather is something that should have been covered under a recall and has been on other models from elsewhere. And the miles I was over for warranty occurred over the winter so how would I know I had an ac problem. The leak was at the seam of the condenser. Nothing at all due to driving. I will be sending more letters. Thank you.
Thank you for your feedback. We regret to hear about the situation you have described with your A/C. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Matt Noviello, at (845) 343-2400 when you have a chance.
The auto detailing crew was top notch, Vincent and his crew deserve a raise! Excellent attention to detail, did a unbelievable job on my Corvette, will be bringing it in weekly for express hand washes, along with the 5 other vehicles in our household.
Everything was great, except time it took to do oil change. Waited almost two hours for a simple oil change. Waiting area was great. All employees were especially nice to me . Just felt like it took to long.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as thorough and timely service to our guests. We sincerely value your business and look forward to your next visit!